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Before a COVID-19 outbreak occurs in your community: PLAN
From the CDC Website:
Before a COVID-19 outbreak occurs in your community: Plan
Preparedness should focus on strengthening the systems and structures that support effective and well-coordinated communication, and not solely on the development of communication messages.
A good emergency communication plan encourages community leaders and stakeholders to plan now for a COVID-19 outbreak and other types of emergencies. Before an outbreak occurs, focus on raising awareness and educating audiences about nonpharmaceutical interventions (NPIs) and other public health respiratory infection-prevention strategies. Identify key community relationships and leverage them to help educate and prepare audiences. It takes time to build relationships. Engage internal and external partners and stakeholders early in your planning process. Coordinating your planning efforts with them can help establish strong lines of communication and ensure that information is consistent before and during a COVID-19 outbreak in your community.
https://www.cdc.gov/coronavirus/2019-ncov/php/public-health-communicator...